Hitsteps Analytics is a powerful real time visitor management and live chat service. It allows you to monitor visitors stream and follow each visitors page views to know more about each pages they click. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as Geolocation, Their first visit on your site, Referrer to your site, Their Browser, OS, device and much more!
Advantages over Google analytics includes but not limited to detailed information of each and all visitors, ability to engage with visitors using live chat tool, heatmap for each pages, carefully pre-generated and categorised reports, real-time analytics on all reports. Up-time monitoring scan your website periodically and not only call you whenever your website is down, it will also try to recover your website automatically.
Trigger your specified actions and goals in funnel, and convert to paid customer. All of your visitors information and profiles are provided you in a searchable date range enabled report. Using Profile Aliasing, If same user login via another device, we identify and attach visits to first and original visitor profile.
I attached below a few screenshots from inside admin area. I blurred thumbnail due to privacy protection and to focus on the current website. Though, I use another website to show you how the data looks like because it has traffic. iroiroGo was partly opened just a couple of days ago.
I have been Hitsteps Pro user for about 3 years now and I have no complains so far. It's enough for my needs and support is very responsive too. I don't like to put everything into Google because everyone else does so. Besides, HS gives me all the information I need. I also love triggers. I'm sure you would love too. Small thumbnails show you each page including a snapshot of the external website that the visitor was redirected from your website. These are screenshots with a capture that explains each one. Please click the image to enlarge for a better view.
And here is short video that shows Browser and OS usage. Majority of visitors are from Japan because website is in Japanese for Japanese. You can see that iPhone keeps its Nr.1 position on the Japanese market.